Security Pie

The below is a true story. Some of the names were changed to protect the innocent. Yes, there is a moral to this true story, but you’ll have to read all the way…

It was a typical day. Jose Arcadio was at his office in Los Gatos CA, probably planning the next perfect restaurant visit.  Consuela Martinez was (as always) at a random hotel. This time it was in Manila, the Philippines, just before bedtime. In Sunnyvale CA Porky Leibowitz was Blackberry-ing .

9:34 AM| Los Gatos CA|Jose: What the heck is wrong with Security Pie – It came up all jumbled.

1:46 AM+1 day | Manila, Philippines |Consuela: Looks fine to me. What exactly do you see, Jose?

9:48 AM |Sunnyvale CA|Porky : See how we see it here in the US: Chrome and FF (screen shoot added )

1:50 AM +1 day |Manila, Philippines |Consuela: Did anyone touch the style or the sidebar plugin recently?

10:51 AM |Sunnyvale CA|Porky : Not me…

10:52: AM |Los Gatos CA|Jose: Ok. So this morning it looked okay. But then I posted my post as a page (by mistake). I then reposted it as a post. It happened somewhere there. But I did not knowingly make any changes anywhere. Just wrote a blog item. But I can hear Silvester saying “did you touch it”? So it was probably me…

1:55 AM +1 day|Manila, Philippines|Consuela : Okay let’s backtrack. What is the sequence of operations that you did, precisely?

10:52: AM |Los Gatos CA|Jose: I think I did the following:

1. Clicked new page.

2. Wrote.

3. Clicked save and then post.

4. Couldn’t find it on front page.

5. Went back, looked around, found Hong Sin’s remark under moderation and allowed it, and then figured out it was a page and not post.

6. Copied the page to a post, named it the same and posted it. It posted corruptly.

7. Deleted the page (but not the post).

2:10 AM +1 day |  Manila, Philippines|Consuela: Okay fixed. The culprit was a <div class=”main”> tag that was somehow transferred with your post when you cut and pasted it. It isn’t visible in the “visual” view, only when you switch to “HTML” view. I suggest you style-edit your post, it contains this ugly link in the middle; I think you can have some text instead where the link is just the target.

What’s the moral?

There is always more one bug. There is always something that can go wrong and you can bet your pie that it would.  Paraphrasing Assaf, I have interest in PCI section 6.6 (don’t sue me).  As I wrote in another place, things will go wrong. The above example takes place every day in different places. Innocent mistakes that can go wrong. This time, nothing serious happened and our man in Manila was able to take care and fix the problem. Is your organization is as lucky as Securitypie ?